How to Have a Difficult Conversation – Free eBook

When I first started working with young professionals, graduates and new managers the one thing noticed was how exceptionally bright and intelligent these individuals were. Many were foreign graduates and professionals hoping to establish themselves in the corporate world here in London and climb their career ladders to, which at first I thought WOW, that should be straightforward for all of you – you’ve got the academic credentials to fly. But the one thing they felt held them back and quite possibly put them at a major disadvantage was their ability to communicate effectively not just with their peer group but crucially their managers, clients and customers.

These critical business conversations are after all some of the most important conversations you’re likely to have in business and the workplace because they are the ones that matter most when influencing and making your mark.

So I decided to put together this eBook on having difficult business conversations pulling together all me experience in this field. I spoke to hundreds of managers and young professionals trying to uncover the most important conversations and also the BIGGEST hurdles to overcome. So I’ve created this eBook that is packed full of tips, tools and powerful strategies that will give you the edge you need in business conversations. The best thing about these tools is they can be applied across many different types of conversation and even used to great effect in your personal relationships. I’ve also used a case study and provided some sample lines and suggestions as to what to say in certain situations to give you some things you can use straight away in your conversations. I hope you will find it incredibly useful.

What you will learn

> All you need to know about how to prepare effectively for that conversation – So you don’t jump in feet first and sink

> How to get your head in the right space to have the conversation – So you don’t forget to say what you want to say and regret it later on

> How to completely manage your emotions before and during the conversation – So you don’t lose your cool when talking and so they don’t lose their cool either!

> The small details that often get overlooked when planning the conversation – So you are properly prepared

> All the practical aspects of having the conversation such as the where and when – To prevent the other person and you avoiding the conversation

> Tips suggestions and scripts to help you say what you need to say in a way that reduces defensiveness – Remaining in control and knowing what to do when you feel you are losing control is the difference between success and failure in a difficult conversation

> Strategies for gaining agreement – So that you ensure the issues don’t drag on and that you both take responsibility for improving the situation in the future

> and loads more…

Simply enter your name and email address in the box on the top right hand side

to receive your FREE copy of the eBook NOW.